Refund & Return Policy
At Coreji, we want you to feel confident when shopping with us.
Return Window
You may request a return within 30 days of receiving your order.
Return Conditions
- Items must be unused and unworn
- Items must be in original condition
- Original tags and packaging must be included
- Items must be free from stains, perfume, makeup, or damage
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns on earrings, intimate items, final sale items, or gift cards.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item received is damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the issue.
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear on your statement.
Exchanges
We currently do not offer direct exchanges. You may return the item and place a new order.
Start a Return
To request a return, contact us at support@coreji.com.